This Privacy Policy describes how ccc6 ("ccc6," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the ccc6 online gaming platform available at ccc6.app (the "Platform").
By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must immediately cease using the Platform.
Important: This Privacy Policy should be read in conjunction with our Terms & Conditions. Both documents together govern your use of the ccc6 Platform.
ccc6 is committed to protecting your privacy and complying with all applicable data protection laws in the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
For the purposes of applicable data protection laws, ccc6 is the data controller responsible for the personal information collected through the Platform. This means we determine the purposes and means of
processing your personal data.
If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact our Data Protection Officer at:
ccc6 collects various types of personal information to provide, maintain, and improve our services. The categories of information we collect include:
3.1 Information You Provide Directly
- Account Registration Data: Full name, date of birth, email address, phone number, residential address, username, and password.
- Identity Verification Data: Government-issued ID (passport, driver's license, or national ID), proof of address documents, and selfie photographs for identity verification purposes.
- Payment Information: Bank account details, e-wallet account information (GCash, PayMaya), and transaction history. Note that ccc6 does not store full credit card numbers or CVV codes.
- Communications: Any information you provide when contacting customer support, participating in surveys, or communicating with us through email, live chat, or other channels.
3.2 Information Collected Automatically
- Device Information: IP address, browser type and version, operating system, device type, unique device identifiers, and mobile network information.
- Usage Data: Pages visited, time spent on pages, games played, bet amounts, win/loss records, login times, clickstream data, and other behavioral analytics.
- Location Data: Approximate geographic location derived from your IP address to ensure compliance with jurisdictional restrictions.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Section 7 for details).
3.3 Information from Third Parties
- Payment Processors: Transaction confirmation and verification data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers.
- Identity Verification Services: Verification results from third-party identity verification providers used to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
- Fraud Prevention Services: Risk assessment data from fraud detection and prevention service providers.
ccc6 uses the personal information we collect for the following purposes:
- Account Management: To create and manage your account, authenticate your identity, and provide you with access to the Platform.
- Service Provision: To process your bets, manage your gaming sessions, calculate winnings, process deposits and withdrawals, and provide customer support.
- Regulatory Compliance: To comply with legal obligations including KYC, AML, and age verification requirements under Philippine law and gaming regulations.
- Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, money laundering, collusion, bonus abuse, and other prohibited conduct.
- Platform Improvement: To analyze usage patterns, improve our services, develop new features, and optimize user experience.
- Marketing Communications: To send you promotional offers, bonuses, newsletters, and other marketing materials (only with your consent, and you may opt out at any time).
- Responsible Gaming: To monitor gaming behavior, identify problem gambling patterns, and enforce deposit limits, self-exclusion, and other responsible gaming measures.
- Legal Proceedings: To establish, exercise, or defend legal claims, and to comply with court orders, subpoenas, or other legal processes.
Under the Philippine Data Privacy Act of 2012, ccc6 processes your personal data based on the following legal grounds:
- Consent: You have given explicit consent for us to process your personal data for specific purposes, such as marketing communications.
- Contractual Necessity: Processing is necessary to perform our contract with you (i.e., the Terms & Conditions) and to provide the gaming services you have requested.
- Legal Obligation: Processing is required to comply with legal obligations, including KYC, AML, tax reporting, and gaming license requirements.
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and service improvement, provided these interests do not override your fundamental rights and freedoms.
ccc6 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your personal data with the following categories of recipients in limited circumstances:
- Service Providers: Third-party vendors who provide services on our behalf, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Game Providers: Licensed third-party game developers and providers whose games are available on the Platform. These providers may receive limited data necessary to operate their games and calculate results.
- Regulatory Authorities: Government agencies, gaming regulators (such as PAGCOR), the Anti-Money Laundering Council (AMLC), and other authorities when required by law or to comply with legal obligations.
- Legal and Professional Advisors: Lawyers, accountants, auditors, and other professional advisors who assist us in operating our business and complying with legal requirements.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
- Law Enforcement: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Important: All third parties with whom we share your data are required to maintain appropriate security measures and use your data only for the purposes specified by ccc6. We conduct due diligence on all service providers to ensure they meet our data protection standards.
ccc6 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.
Types of Cookies We Use:
- Essential Cookies: Required for the Platform to function properly. These cookies enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.
- Performance Cookies: Collect information about how you use the Platform, such as which pages you visit most often. This data is aggregated and anonymous.
- Functionality Cookies: Remember your preferences and settings to provide a more personalized experience.
- Marketing Cookies: Track your activity across websites to deliver targeted advertising and measure the effectiveness of marketing campaigns.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of the Platform. For more information on how to manage cookies, please refer to your browser's help documentation.
ccc6 takes the security of your personal information seriously and implements industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Our security measures include:
- Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS encryption.
- Secure Storage: Personal data is stored on secure servers with restricted access, firewalls, and intrusion detection systems.
- Access Controls: Only authorized personnel with a legitimate need to access your data are granted permission, and all access is logged and monitored.
- Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks.
- Employee Training: All employees with access to personal data receive training on data protection and security best practices.
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
ccc6 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Specific retention periods include:
- Active Accounts: Personal data is retained for the duration of your account's active status and for a reasonable period thereafter to allow for account reactivation.
- Closed Accounts: After account closure, we retain certain data for up to 5 years to comply with legal obligations, including tax, AML, and gaming regulations.
- Transaction Records: Financial transaction records are retained for a minimum of 5 years as required by Philippine law.
- Marketing Data: If you opt out of marketing communications, we will retain a record of your opt-out preference indefinitely to ensure we do not contact you again.
- Legal Claims: Data may be retained longer if necessary to establish, exercise, or defend legal claims.
After the applicable retention period expires, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request deletion of your personal data, subject to legal retention requirements.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days.
The ccc6 Platform is intended solely for individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that information and permanently close the associated account. Any funds in such accounts will be forfeited in accordance with our Terms & Conditions and applicable law.
If you are a parent or guardian and believe that your child has provided personal information to ccc6, please contact us immediately at [email protected] so we can take appropriate action.
Your personal data is primarily stored and processed within the Philippines. However, some of our service providers and partners may be located in other countries, which may result in your data being transferred to, stored, or processed outside the Philippines.
When we transfer your personal data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with Philippine data protection laws. These safeguards may include:
- Transferring data only to countries that have been deemed by the National Privacy Commission to provide an adequate level of data protection.
- Using standard contractual clauses approved by the National Privacy Commission.
- Ensuring that the recipient is certified under an approved data protection framework.
ccc6 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons.
When we make material changes to this Privacy Policy, we will notify you by:
- Posting a prominent notice on the Platform.
- Sending an email notification to the email address associated with your account.
- Displaying a notification when you log in to your account.
The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. The most current version will always be available at ccc6.app/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate "URGENT" in the subject line of your email.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated:
- National Privacy Commission
- 5th Floor, Philippine International Convention Center, Vicente Sotto Street, Pasay City, Metro Manila 1307
- Website: privacy.gov.ph